Jobsworth

A "jobsworth" is a derogatory term, primarily used in British English, to describe a person who uses their job's authority in a deliberately unhelpful or obstructive way, especially by adhering rigidly to rules and regulations, regardless of the inconvenience or frustration it causes to others. The term implies that the individual derives a sense of self-importance or power from enforcing these often petty rules, rather than focusing on providing good service or helping others. The phrase often suggests the person is prioritizing the letter of the law over common sense and customer satisfaction. The stereotypical jobsworth will frequently utter phrases similar to "It's more than my job's worth" as justification for their unhelpful actions. The term highlights a perceived lack of flexibility, empathy, and willingness to assist others within bureaucratic structures.