Userway

Userway is a software company that offers web accessibility solutions aimed at helping website owners comply with accessibility standards like the Web Content Accessibility Guidelines (WCAG), Americans with Disabilities Act (ADA), Section 508, and other international accessibility regulations. The company primarily focuses on providing an automated accessibility widget or plugin that website owners can install to purportedly improve their website's accessibility for users with disabilities.

The core offering of Userway is a JavaScript widget that overlays on existing websites. This widget typically includes features such as text size adjustment, contrast options, keyboard navigation enhancements, link highlighting, and other accessibility modifications. It aims to provide users with a customizable experience to better navigate and interact with the website content based on their individual needs.

While Userway's solutions are intended to improve accessibility, their effectiveness and the extent to which they achieve full compliance with accessibility standards are subjects of debate within the accessibility community. Some accessibility experts argue that automated solutions, including Userway, often provide only superficial fixes and may not address underlying accessibility issues in the website's code and structure. They recommend comprehensive accessibility audits and manual remediation to ensure true and lasting accessibility.

Userway operates on a freemium model, offering a free version of their widget with limited features and paid plans with more extensive functionality and support. They target a broad audience, from small businesses to larger enterprises, aiming to make accessibility more accessible and affordable.