Public Services Reform (Scotland) Act 2010

The Public Services Reform (Scotland) Act 2010 is an Act of the Scottish Parliament that aims to improve the efficiency, effectiveness, and accountability of public services in Scotland. The Act sets out a framework for public bodies to work together more effectively, to focus on outcomes, and to involve users and communities in the design and delivery of services.

Key provisions of the Act include:

• Duty of Best Value: The Act places a duty on public bodies to secure best value, which includes not only cost, but also quality, access, equality, and sustainability.
• Shared Services: The Act promotes the sharing of resources and services between public bodies to reduce duplication and improve efficiency.
• Outcome Focus: The Act requires public bodies to focus on outcomes and to measure their performance against agreed targets.
• User Involvement: The Act emphasizes the importance of involving users and communities in the design and delivery of public services.
• Transparency and Accountability: The Act seeks to increase transparency and accountability in the delivery of public services, including through the publication of performance information.
• Integration of Services: The Act facilitates the integration of health and social care services, among others, to improve the experience of users and deliver more joined-up care.

The Act has been influential in shaping the approach to public service delivery in Scotland, encouraging a more collaborative, outcomes-focused, and user-centered approach. Its impact continues to evolve as public bodies work to implement its provisions and adapt to changing circumstances.