LumenVox

LumenVox is a speech technology company that provides software for automated speech recognition (ASR), text-to-speech (TTS), and call progress analysis (CPA). The company's products are primarily used in contact centers and other applications requiring voice-enabled interfaces. LumenVox emphasizes high accuracy and security in its speech processing technologies.

LumenVox's core technology offerings center around speech recognition, converting spoken language into text that can be processed by computers. This technology is used in a range of applications, including interactive voice response (IVR) systems, voice-enabled search, and dictation software. The company also provides text-to-speech capabilities, allowing computers to generate spoken audio from text input. Call progress analysis determines the status of a telephone call (e.g., busy signal, unanswered, answered by a human or answering machine).

The company distributes its technology through a software licensing model, offering various deployment options, including on-premise and cloud-based solutions. LumenVox targets developers and system integrators who incorporate its technology into their own applications.

Key differentiators often cited by LumenVox include its focus on security, its modular architecture allowing for customized deployments, and its support for a variety of languages and dialects. The company competes with other established players in the speech technology industry, offering an alternative to larger vendors with a claimed emphasis on flexibility and cost-effectiveness.