Facilities on the Mass Rapid Transit (Singapore)

The Mass Rapid Transit (MRT) system in Singapore is equipped with a variety of facilities designed to enhance the commuter experience, ensure accessibility, and maintain operational safety. These facilities are integral to the efficient functioning and widespread adoption of the public transportation network.

Accessibility Facilities: To cater to commuters with disabilities, the MRT incorporates several key features. These include:

• Tactile flooring: Guiding visually impaired individuals through stations.
• Ramps and lifts: Providing step-free access to platforms and other areas.
• Priority seats: Designated seating for elderly, pregnant, and disabled passengers.
• Audio and visual announcements: Conveying information about train arrival times, platform numbers, and service disruptions.
• Wide fare gates: Accommodating wheelchairs and strollers.
• Accessible toilets: Equipped with grab bars and emergency call buttons.

Ticketing and Fare Payment Facilities: The MRT utilizes a contactless fare payment system, facilitating quick and easy transactions. Facilities include:

• General Ticketing Machines (GTMs): Allowing commuters to purchase single-trip tickets and top up stored-value cards.
• Add Value Machines (AVMs): Dedicated solely to adding value to stored-value cards.
• TransitLink Ticket Offices: Providing assistance with fare inquiries, card replacements, and other ticketing-related matters.
• Fare gates: Controlling access to the paid areas of the station, equipped with card readers and QR code scanners.

Station Amenities: MRT stations are designed to offer a range of amenities for commuters:

• Information counters: Providing assistance and directions to passengers.
• Retail outlets: Offering convenience goods, food, and other services.
• Toilets: Available at most stations.
• Bicycle parking facilities: Encouraging cycling as a first- or last-mile transport option.
• Signage: Clear and consistent signage providing directions and information.
• First Aid Rooms: Providing basic medical assistance.

Operational and Safety Facilities: A comprehensive suite of systems is in place to ensure the safe and reliable operation of the MRT:

• Platform Screen Doors (PSDs): Preventing accidental falls onto the tracks and improving air quality within stations.
• Closed-circuit television (CCTV) cameras: Monitoring station activity and enhancing security.
• Emergency stop buttons: Allowing commuters to halt train movement in emergency situations.
• Ventilation and air conditioning systems: Maintaining comfortable temperatures within stations.
• Fire safety systems: Including fire alarms, sprinklers, and fire extinguishers.
• Train control systems: Automated systems regulating train movements and ensuring safe distances between trains.