FCR (company)

FCR is a global provider of customer experience (CX) and business process solutions. Founded in 2005 and headquartered in Eugene, Oregon, FCR offers a range of services including customer support, technical support, and back-office processing, primarily serving clients in the technology, healthcare, and financial services industries. The company emphasizes a nearshore and onshore operational model, leveraging locations in the United States and Latin America. FCR positions itself as a culture-centric organization, focused on employee engagement and community involvement as key differentiators.