Biller
A biller is a professional responsible for generating and submitting invoices or bills to clients, customers, or patients for goods, services, or medical procedures rendered. The role involves a range of tasks, including accurate data entry, verification of information, and adherence to billing guidelines and regulations.
Key Responsibilities:
- Invoice Creation: Generating invoices based on services provided, products sold, or medical procedures performed, ensuring accuracy and completeness. This often involves using specialized billing software.
- Data Entry: Inputting data related to customer information, services rendered, and payment details into billing systems.
- Verification: Reviewing invoices for accuracy, completeness, and compliance with applicable regulations and guidelines. This includes verifying insurance information, coding, and service descriptions.
- Claim Submission: Submitting invoices or claims to insurance companies, government agencies, or other third-party payers, depending on the industry.
- Payment Posting: Recording and reconciling payments received from customers or third-party payers.
- Follow-up: Following up on outstanding invoices and claims to ensure timely payment. This may involve contacting customers, insurance companies, or other payers.
- Customer Service: Responding to customer inquiries regarding invoices, payments, and account balances.
- Record Keeping: Maintaining accurate and organized billing records.
- Compliance: Staying up-to-date on billing regulations and guidelines to ensure compliance.
Skills Required:
- Attention to Detail: Accuracy is critical in billing to avoid errors that could delay payment or lead to compliance issues.
- Data Entry Skills: Proficiency in data entry is essential for efficiently inputting information into billing systems.
- Communication Skills: Effective communication is necessary for interacting with customers, insurance companies, and other stakeholders.
- Problem-Solving Skills: Billers need to be able to resolve billing discrepancies and address customer concerns.
- Computer Skills: Familiarity with billing software and other computer applications is essential.
- Knowledge of Billing Regulations: Understanding billing regulations and guidelines is important for compliance.
Industry Variations:
The specific responsibilities and skills required of a biller can vary depending on the industry. For example, medical billers need to be knowledgeable about medical coding and insurance regulations, while billing clerks in other industries may focus on accounts receivable and customer service.
Related Terms:
- Billing Clerk
- Medical Biller
- Accounts Receivable Specialist
- Invoice
- Claim